appointments@themindfullemon.com
(855) 435-3801
Acceptance of Terms
By accessing or using the website located at www.themindfullemon.com (the “Site”), you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must discontinue use of the Site immediately.
These Terms apply to all visitors, users, and anyone who accesses or uses the Site — including individuals exploring treatment options, family members, referring professionals, and partner organizations.
If you are a current or prospective client receiving clinical services, additional service agreements and informed consent documents will govern your clinical relationship with The Mindful Lemon and its licensed providers.
Website Information Is Not Clinical Advice
Always seek the advice of a qualified mental health provider, physician, or other licensed healthcare professional regarding any questions you have about a mental health condition, symptoms, medication, or treatment options. Never disregard or delay seeking professional medical advice because of something you read on this website.
Specific Limitations
- Content about diagnoses and conditions is educational, not diagnostic
- Program descriptions do not guarantee outcomes or suitability for any individual
- Insurance information on the Site is general; individual coverage varies and must be verified
- The Care Quiz and self-assessment tools are screening aids only — not clinical assessments
Permitted Website Use
The Mindful Lemon grants you a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes consistent with these Terms. You agree not to:
- Use the Site for any unlawful purpose or in violation of applicable laws or regulations
- Attempt to gain unauthorized access to any portion of the Site or its systems
- Transmit any viruses, malware, or harmful code through the Site
- Scrape, crawl, or harvest data from the Site without express written permission
- Misrepresent your identity or affiliation with any person or organization
- Submit false, misleading, or fraudulent information through any Site forms
- Interfere with or disrupt the integrity or performance of the Site
- Reproduce, duplicate, copy, sell, or exploit any portion of the Site for commercial purposes without our prior written consent
We reserve the right to suspend or terminate access to the Site for any user who violates these Terms, at our sole discretion and without prior notice.
Telehealth & Virtual Services
The Mindful Lemon offers Virtual IOP (VIOP) and telehealth therapy services through secure digital platforms. Use of these services is subject to separate informed consent agreements and the following conditions:
State Licensing Requirements
Telehealth services are only available in states where The Mindful Lemon holds appropriate licensure or where our providers are licensed to practice. It is your responsibility to confirm your state of residence when requesting services. We cannot provide telehealth services to individuals located in states where we lack appropriate licensure.
Technology Requirements
You are responsible for ensuring you have adequate internet connectivity, compatible devices, and a private, confidential setting for telehealth sessions. We are not responsible for interruptions caused by your technology or internet service.
Limitations of Telehealth
- Telehealth is not appropriate for all clinical presentations or acuity levels
- Telehealth cannot replicate all aspects of in-person care
- In the event of a clinical emergency, you must contact emergency services directly
- Your provider may determine at any time that telehealth is not clinically appropriate and recommend in-person care
Intellectual Property
All content on this Site — including but not limited to text, graphics, logos, icons, images, audio clips, program names (including “The Lemon Reset™”), page layout, and software — is the exclusive property of The Mindful Lemon, LLC or its content licensors and is protected by applicable copyright, trademark, and intellectual property laws.
The Mindful Lemon™, The Lemon Reset™, and associated logos are trademarks of The Mindful Lemon, LLC. Unauthorized use of these marks is strictly prohibited.
You may view, download, and print a single copy of Site content for personal, non-commercial use only, provided you do not modify the content and retain all copyright and trademark notices. Any other use — including reproduction, distribution, republication, or commercial use — requires prior written permission from The Mindful Lemon, LLC.
User-Submitted Content
If you submit content through the Site — including through contact forms, testimonials, or any interactive feature — you represent that:
- You have the right to submit such content
- The content does not infringe the rights of any third party
- The content is accurate and not misleading
- The content does not contain personal health information you wish to keep confidential
By submitting content to us, you grant The Mindful Lemon a non-exclusive, royalty-free license to use, reproduce, and display such content in connection with our services and marketing materials, subject to applicable privacy law. We will not identify you by name without your explicit consent.
We reserve the right to remove or decline to publish any submitted content at our discretion.
Third-Party Links & Resources
Our Site may contain links to third-party websites, resources, and services for your convenience and information. The inclusion of any link does not constitute or imply an endorsement by The Mindful Lemon of the linked site or its operators.
We have no control over the content, privacy practices, or accuracy of third-party websites and accept no responsibility for them. You access third-party websites at your own risk and should review their applicable terms and privacy policies.
Links to crisis resources, 988 Lifeline, or government health agencies are provided as a public service and are not endorsements of specific treatment approaches beyond what is stated on our Site.
Disclaimer of Warranties
As-Is Disclaimer
THE SITE AND ITS CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, COMPLETENESS, OR NON-INFRINGEMENT.
The Mindful Lemon does not warrant that the Site will be uninterrupted, error-free, virus-free, or that defects will be corrected. We make no representations about the suitability, reliability, availability, timeliness, or accuracy of the content for any purpose.
Healthcare information on this Site is provided in good faith based on generally accepted professional standards at the time of publication, but the field of mental health treatment evolves and information may become outdated. Always consult a licensed professional for guidance specific to your situation.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE MINDFUL LEMON, LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES — INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL — ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SITE OR ITS CONTENT.
Our total liability to you for any claim arising from or related to these Terms or your use of the Site shall not exceed the greater of (a) $100 or (b) the amount you paid to us in the preceding 12 months for services directly related to the claim.
Some states do not allow the exclusion of certain warranties or the limitation of certain types of damages. In such states, the above limitations may not apply to you in full.
Indemnification
You agree to defend, indemnify, and hold harmless The Mindful Lemon, LLC, its affiliates, officers, directors, employees, agents, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, or expenses (including reasonable attorneys’ fees) arising out of or relating to:
- Your violation of these Terms
- Your use or misuse of the Site or its content
- Your submission of false or misleading information
- Your infringement of any third-party rights, including intellectual property rights
Governing Law & Dispute Resolution
These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. You agree that any dispute arising from or related to these Terms or your use of the Site will be resolved in the state or federal courts located in Los Angeles County, California, and you consent to the personal jurisdiction of such courts.
Before initiating any legal proceedings, you agree to attempt to resolve any dispute informally by contacting us at legal@themindfullemon.com. We will attempt to resolve disputes informally within 30 days.
Nothing in these Terms limits your rights under applicable consumer protection laws or your ability to file a complaint with the California Department of Health Care Services, The Joint Commission, or other applicable regulatory bodies.
Changes to These Terms
We reserve the right to modify these Terms at any time. When we make material changes, we will update the “Effective Date” at the top of this page and, where feasible, provide notice by posting a prominent notice on the Site or via email to users with active accounts.
Your continued use of the Site following any changes constitutes your acceptance of the revised Terms. If you do not agree to the modified Terms, you must stop using the Site.
